Trouble Shooting

The "Accessible Features" function on Chromebooks is a wonderful add-on when used for good, but things like screen magnifier, high contrast mode and ChromeVox can be disruptive if turned on accidentally. Have students learn how to find the accessibility features and how to turn off the unnecessary ones!

(Christian)

Who doesn't love GIFs? Using a free piece of software like LICEcap or a Chromebook plugin like Chromecapture, students can record themselves using keyboard shortcuts in "top 10 shortcuts" mini videos on a webpage, slideshow or shared over an approved social media platform

(Christian)

Teach students how to search for a document or file. So when they inevitably forget where they have saved their work they know how to search it by name.

- Jessica

Create a "troubleshooting poster" or display of some kind for students to refer to. This is an example of a whole bulletin board!

https://www.teacherspayteachers.com/Product/Technology-Troubleshooting-Posters-Checklists-Bulletin-Board-Set-EDITABLE-3813488?epik=dj0yJnU9ODdNTWU0NDAzWlVnYndBX2dfb2N6R09HblBubTAtdUImcD0wJm49eGFIczRqVHlYRGRTOWVRNzNFcWdJUSZ0PUFBQUFBR0QtX2I0

- Jessica

Teach students the location of the keys on the keyboard (and teach them how to type!)

Some students switch the keys on a keyboard (as a prank). This causes headaches when students do not know how to type.

I will take a photo of a keyboard from one of our school desktop keyboards. This will be posted in the library and other places where there are desktop computers.

https://typingkeyboards.com/blog/typing-keyboard-layouts/

https://www.typing.com/

-Kim

Change screen orientation from portrait back to landscape. This is a huge pet peeve of mine and it wastes valuable class time when I have to change screens back to landscape mode.

https://support.microsoft.com/en-us/windows/change-screen-orientation-f7ab1ff8-971d-58a5-b8ee-bc113bbf3acb#:~:text=Select%20Start%20%3E%20Settings%20%3E%20System%20%3E,drop%2Ddown%20list%20labelled%20Orientation.

-Kim

Showing students how to manually open task manager and see how much usage an app/program is taking by looking in the "processes" tab

-Tobi

Have students/peers check to see that the applications they are using are up-to-date and not in need of updates or fixes if they are having issues running certain programs

-Tobi

I've found this YouTube clip to show students.

https://www.youtube.com/watch?v=-oYdHs6uS9g

Based on this video, I would like to make the visuals like posters and put them on the hallways and in classrooms and the library.

ERIC

Students should be saving their progress regularly!

They should also know where to look if their computer unexpectedly shuts down.

Watch this video to learn some quick ways to look for files that may have been lost.

https://www.youtube.com/watch?v=_GMKa_6VYmw

Chris (o_o)

Showing students proper naming conventions when saving files will help students locate files with ease!

Here is a great reference:

https://datamanagement.hms.harvard.edu/collect/file-naming-conventions

Chris :D

Teach students how to check IF they are connected to the WiFi and HOW to connect if they aren't.

 - Keegan

Teach students to close extra apps, programs and windows when they aren't using them.

 - Keegan

Learn about common reasons for problems that happen with technology.

Ex. Freezing due to too many tasks being initiated at once

-Vanessa

Teach and practice "Force Quit" procedures.

iPad - double tap home button

Dell Laptop - Ctrl + Alt + Delete

Apple Laptop - Option + Command + Esc

-Vanessa

Since we are surrounded by technology on a daily basis, it is important to spend time teaching troubleshooting strategies at the beginning of the school year.

This resource is geared towards teaching troubleshoot skills for K-12 students.

https://curriculum.code.org/csd-18/unit1/2/

Rhiann

There are many short and common troubleshooting videos that are available online. Perhaps one strategy to teach troubleshooting is to pre-select helpful videos and students can access these videos as necessary. Here is a video that teaches how to take screenshots on Mac:

https://www.youtube.com/watch?v=pHDDfng5yC8

Rhiann

Have guides up around the library such as Mac book short cuts.

This can really help learn how to use your computer and access tools such as screen casting.

Here is an example - https://macmost.com/printable-mac-keyboard-shortcut-page-for-macos-big-sur.html

Karen

Explore explicit teaching of paired programming - this is a skill where students learn how to work with a partner to problem solve. This is a skill programmers always use.

https://youtu.be/vgkahOzFH2Q

Karen

The Librarian could create a Tech Task Force club and train student leaders to work as volunteers during activities that involve technology.

- Wendie

Students could research common tech problems and create trouble shooting cheat sheet posters to share around the school.

- Wendie