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The appointments are made to be able to prepare the environment properly, the services that need more preparation are massages, hygiene equipment for immediate attention, we can carry out facial cleanings, we offer them when they arrive a fruit cocktail

laura cardona

 

1. How can clients avoid wait times at a busy salon?

rta/ Design a good atmosphere and improve the waiting time of your customers. ...

Offer technological solutions in your business that reduce or make the wait more bearable. ...

Analyze and manage your queues to reduce or avoid waiting times.

 

2. What should a receptionist do when a client arrives without an appointment?

 

rta/ treat him well and explain that he didn't have an appointment

 

1

Book smart in advance

 

2.Greeting: Hello, how are you?”, as simple as that; although this may vary depending on the nature of your company (more or less formal).

 

Always visible smile: It is a universal, friendly, empathic, pleasant gesture... It overcomes all language barriers so that anyone understands and values ​​it.

 

Without waiting

 

Cordial and sincere treatment:

 

create a relaxed and friendly atmosphere. His voice, his facial expression and his body language seem to be set up for it. They have, therefore, the appropriate customer service profile.

 

Service and attention: by your customers, who offer you a coffee or tea while you wait to be served. As well as offering them to take a seat and, if they wish, read a magazine or connect to the guest wifi. These gestures of attention make a difference.

 

Give the right information

 nery rodriguez

 

1.Being able to book appointments helps customers avoid long wait times, which greatly reduces crowds in the waiting room. With an appointment booking system, customers can choose the time that suits them best, and schedule their arrival at the approximate time of their appointment.

 

2. To prevent the client from not attending their appointment, you can ask them to leave a deposit and lose it in the case of not attending their appointment without notifying in advance. However, if you decide to implement this strategy, stick to it.

 

  Maria camila hernandez

 

 

 

1. Using appointment booking Being able to book

    appointments helps customers avoid long wait

   times, which greatly reduces crowds in the waiting

   room.

 

 2. To prevent the client from not attending their appointment, you can ask them to leave a deposit and lose it in the case of not attending their appointment without notifying in advance.

1. How can clients avoid wait times at a busy salon? ¿Cómo pueden los clientes evitar tiempos de espera en un salón ocupado?

 

R- With small instructional videos of what is going to be done, small drinks or snacks and certain magazines or books

 

2. What should a receptionist do when a client arrives without an appointment? ¿Qué debería hacer un recepcionista cuando llega un cliente sin cita?

 

R-Give you a good welcome, see if there is a space available at the moment, and if not, schedule an appointment

1. schedule an appointment for the day

2. Attend a person, if there is a space, recive him.

1. How can clients avoid wait times at a busy salon?

Customers can avoid waiting time by scheduling the appointment, it can be by phone or days in advance

2. What should a receptionist do when a client arrives without an appointment?

the receptionist must welcome you so that the user feels comfortable

*calling the receptionist making sure that the pending appointment is already ready

*you must attend it with kindness providing the products or sections that we can offer

1. How can clients avoid wait times at a busy salon?

Waiting times can be avoided by scheduling an appointment in advance, in an established schedule so as not to wait a long time.

2. What should a receptionist do when a client arrives without an appointment?

the receptionist must immediately see the agenda and ensure that the user can take the service in the shortest amount of time possible.

1. scheduling appointment

 

2. If there is a free field, it could be attended and if not, I would schedule an appointment

1. calling on time to schedule an appointment

 

2. tell him to wait if they can make an appointment for him or her

Busy Day at the Salon