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    Interpersonal skill Active Listening

IT

Leadership

Team- work

Collaboration

Flexibility

Comminication

Patience

Welcoming

active listening and good communication skill

Speaks clearly

Speaking clearly

IT skills

dependability

Respectful

Friendly

Confident

Patience

Technical skills.

Empathetic

Good communication skills

Positive attitude

Multitasking

emotional intellegence

Polite-Good Manners

Proactive

social skills

Active listener

Empathetic

Interpersonal Skills

Making sure reception area is clean and organised

Taking information

answering enquires from outside/internal sources

checking emails, organising daily plans

Serves visitors by greeting.welcoming.

Arrange appointments/schedule/reschedule appointments

Informs visitors.

Printing, photocopying, paperwork

answering queries

Welcome people and be their first contact

greeting, welcoming, and directing guests appropriately

direct people to the correct person/department

Booking meeting.

Greet and welcome guests.

Answer the phone

What is the role of the Receptionist? What duties might you have to do?

Reception Skills