In Jordan,
you’ll get 14 days off a year if you’re a new employee. You’ll get more (21 days) if you’ve been in the company for more than a year.
And yeah there is health insurance and social security.
Part 2:
It actually depends, but in general if the employee received a text or a call while they are off the clock, it’s okay for them because it’s not gonna happen unless it’s important. But still there is some people who will not feel comfortable if that happened and they might not respond.