ICP ACC INFY Batch

Qunatitative metric for High performance = Productivity + Escaped defect rate + In process defect rate (DIR)+ schedule variance+ cost of quality.

Delivered size/ effort spend = Productivity

Leadership styles:

1. Servant leadership

2. Aggressive/ Autocratic

3. Delegative

4. Democratic

Masters - Slave

Workers - supervisors

Professional - Leaders

Worklife balance

Max - PM mindset

No Proper planning - 5

Bonding

collaboration - 1

No emphathy - 2

Team morale - 4

value - SM

Mgmt buy in

Tech issues , quality - 3

Adv of External:

1. Fresh perspective

2. Respect - Change is easy

3. Honest neutral

4. No baggage

Dis of External:

1. Org Culture not known

2. Time to understand and relation

3. Politics

4. Cost is more

5. confidentially

Adv of Internal:

1. Mgmt commitment

2. As- Is already known

3. Rapport with people

Dis adv of Internal:

1. Taken for granted

2. Expection of multiple roles

3. limited perspective

4. Increased load

5. Client facing is limited.

Only tool

Power questioning:

* Open ended

* Opportunity to Think

* Dont Touch Ego

* Please avoid WHY questions

BOOks to read:

1) The Goal

2) The Phoenix Project

3) Its not luck

4) Critical chain

5) Radical Focus

6) Escaping the build trap

Agile:

IT Industry Origin:

1. 1967

2. 1990's - Industry - PC's

Uniqueness of IT industry

1. Service based industry

2. One component - HW and SW

3. Innovation

4. Knowledge industry

5. Tangible vs IT - Intangible

Lean:

Elimination of waste

Waste mgmt

simplifying

Improve process efficiency

Rearranging

Optimisation

Process

Origin:

Toyota

Unlearning:

1. Lean is not just only process

2. Lean is not waste elimination alone

3. Lean didnt come only from TPS (Toyota)

Lean:

1940 - WWII - 1945 - Hiro '

Factors for week to minutes manufac:

1. Automation

2. All process were on ground innovation

3. Learnings and Mindset

4. Discipline

5. Time and resources are valuable

Way of thinking - Value

Self awareness:

Any tool, Mind, johari

Improvement/Self management:

Conscious planning to improve.

Goal of coach:

* Enabler

Skills of a coach:

1. Observations

2. Listening

3. Facilitator

4. Servant leadership

5. Communication

6. Enable the coachee for Problem solving

7. Realize their Strength and weakness

8. Respond not react

9. Enhance and enrich the skils

10. Show current data

11. Patience

12. Predictable

13. Learning

14. Motivator

15. Active and attentive

16. Empathetic

17. Bigger picture , Birds eye view

Tool of a coach:

Powerful questions, right questions, open ended questions

Who is a Coach?

Learning:

1. Should not provide solutions

2. Impediments

3. Getting team together

4. Working for path for success

5. Change agent

-Guide and lead

- Practical exp, mentor

- Impediments

- Prior experience

- Getting team together

- showing path for success

- Change agent

Unlearning regarding coaching:

- Guide and lead

- Practical exp, mentor

- - Prior experience

Welcome!!

Gavaskar - Ify - 10 yrs - 19 yrs - 7-8 Agile - New in Agile .

Avinash - Pune - 14 yrs - 21 yrs

Sachin - 19 yrs - 6 in delivery - ERP unit - Consulting Agile coaching for projects - Pune

Premnath - chennai - 16 yrs - 8 in Infy - coaching

Jyotsna - Pune - 15 yrs - Handholding Agile projects

Gayatri - 14 yes - 9 in infy - Hyd - Coaching

Meenakshi - Pune - 15 yrs in Infy - Initiavtives - agile and Devops - coach

Kashif - 4 yrs - 11 yrs - SAP - quality processes - Coaching - Pune

Mini - Trivandrum - 9 yrs 17 yrs - Quality - Agile transformation

Priti - Hyd - 15 yrs - Process - Coaching

Sukrita - i'm from Chandigarh - 18 yyrs exp - 15 yrs in infy - agile coaching